Uluslararası Sipariş ve Teslimat Süreçleri (S.S.S.)

Paketlenme ve Hazırlık Aşaması

  • Ürünler uluslararası taşımacılık için nasıl paketleniyor? Uzun mesafeli kıtalararası yolculuklarda ürün güvenliği en büyük önceliğimizdir. Özellikle polikarbon plastik gibi çizilmeye veya taşınma esnasındaki darbelere karşı dikkatle korunması gereken organizasyon ekipmanları, özel koruyucu kılıflar, kalın balonlu naylonlar ve köpük destekler ile sarılmaktadır.

  • Hacimli siparişlerde paketleme nasıl yapılıyor? Etkinlik ekipmanlarının yüksek adetli siparişlerinde (örneğin istiflenebilir formdaki ürünler), nakliye maliyetlerinizi düşürmek adına ürünler birbirine zarar vermeyecek şekilde içi içe geçirilerek alan tasarrufu sağlanır. Ardından uluslararası taşımacılığa uygun paletlere sabitlenerek şrinklenir ve sarsıntılara karşı ekstra dayanıklı hale getirilir.

Gümrük İşlemleri ve Belgeler

  • Gümrük süreci nasıl işliyor, evrakları kim hazırlıyor? İhracat sürecindeki tüm resmi işlemler tarafımızca uluslararası ticari standartlara uygun olarak yürütülmektedir. Ürünlerin sorunsuz bir şekilde ülkeniz gümrüğünden geçebilmesi için gerekli olan tüm ihracat dökümanları uzman ekibimiz tarafından eksiksiz olarak düzenlenir.

  • Gümrükten ürünlerimi çekebilmem için bana hangi belgeler sağlanacak? Sevkiyatınız yola çıktığında; Ticari Fatura (Commercial Invoice), Çeki Listesi (Packing List), Menşe Şehadetnamesi (Certificate of Origin) ve kullanılan taşıma türüne göre konşimento (Bill of Lading / Airway Bill / CMR) gibi gümrük çekim işlemleriniz için zorunlu olan uluslararası evraklar tarafınıza hızlıca iletilmektedir.

Lojistik ve Gönderim Detayları

  • Hangi nakliye yöntemlerini kullanıyorsunuz? Siparişinizin hacmine, ağırlığına ve teslimatın aciliyetine göre farklı ve esnek çözümler sunuyoruz. Büyük hacimli düğün ve etkinlik ekipmanları için genellikle maliyet avantajı sağlayan denizyolu (konteyner) taşımacılığını tercih ederken, daha düşük hacimli gönderiler veya acil ihtiyaçlarınız için karayolu veya havayolu kargo seçeneklerini kullanmaktayız.

  • Gönderim süreleri ortalama ne kadardır? Teslimat süreleri bulunduğunuz ülkeye ve tercih edilen nakliye yöntemine göre değişiklik göstermektedir. Siparişiniz kesinleştiğinde, üretim süreci (stokta olmayan ürünler için) ve tahmini varış süresi (ETA) temsilcilerimiz tarafından size net bir şekilde bildirilir.

  • İthalat vergileri ve gümrük harçları fiyata dahil mi? Sitemizdeki fiyatlandırmalar aksi belirtilmedikçe ürün bedellerini yansıtır. Ürünlerin ülkenize girişi sırasında oluşabilecek yerel ithalat vergileri, KDV ve gümrük harçları alıcının sorumluluğundadır.

CIF (Cost, Insurance, and Freight) Teslimat Şekli Nedir?

Siparişinizi CIF When you create your order with this delivery condition, the product cost, international main shipping fee, and transport insurance are covered by our company. This option offers a comprehensive service managed by us to ensure the safe arrival of bulky event and organization equipment to your port of destination.

For the sake of transparency in the process, the division of responsibilities is as follows:

In summary: With the CIF delivery option, the main transportation and insurance process until your order arrives at your country's port is under our control and cost. Customs clearance and local transportation to your warehouse after the products arrive at your port are your responsibility.

Responsibilities of our Company (Seller):

  • Production and Packaging: Your order will be carefully packaged and palletized to withstand international transit.

  • Export Customs: Completion of all necessary customs procedures and paperwork (Invoice, Packing List, Certificate of Origin, Bill of Lading) for departure from the port in Türkiye.

  • Main Shipping (Freight): The products in your country to the designated port of destination Payment of ship/sea freight costs up to a certain amount.

  • Insurance: Minimum international marine insurance must be obtained to cover risks that may occur during the journey of the products to the port of destination.

Responsibilities of our Customer (Buyer):

  • Import Customs and Taxes: Once the products arrive at the port of destination, local import duties, VAT, and customs clearance fees will be incurred according to your country's customs regulations.

  • Port Charges: Discharge (unloading of goods from the ship) and local terminal service fees at the port of arrival.

  • Domestic Transportation: The process of transporting products from the port of arrival to your warehouse, event venue, or final address.

What is FOB (Free on Board) delivery term?

Siparişinizi FOB When you create an order with these delivery terms; all costs and responsibilities from the production of the products, their packaging suitable for international transport, their arrival at the port of departure (a port in Türkiye), and their loading onto the ship belong to our company. After the loading process is completed, the main transportation, insurance, and all other costs to the destination become the responsibility of the buyer.

For the sake of transparency in the process, the division of responsibilities is as follows:

In summary: With the FOB delivery option, your order is under our guarantee until it is loaded onto the ship at the port in Türkiye. After the products are loaded, the international freight charges, insurance, and all customs/delivery processes in your own country are your responsibility. This is the most suitable option for our customers who want to work with their own logistics agent.

Responsibilities of our Company (Seller):

  • Production and Packaging: Your large quantities of polycarbonate plastic chairs and other event equipment are carefully packaged, palletized, and shrink-wrapped to withstand transcontinental shipping.

  • Domestic Transportation: Ensuring the safe transportation of products from our factory to the relevant export port (port of departure) in Türkiye.

  • Export Customs and Loading: Completion of customs clearance procedures in Türkiye, preparation of export documents (Invoice, Packing List, Certificate of Origin), and loading of the products onto the vessel of the shipping company (forwarder) you have chosen.

Responsibilities of our Customer (Buyer):

  • Main Shipping (Freight): Organization and payment of international sea freight charges from the port of origin to the port of destination in your country.

  • Insurance: Insuring the goods against risks during sea voyage (insuring the goods at FOB delivery is at the buyer's discretion and responsibility).

  • Import Customs and Taxes: Local customs duties, VAT, and customs clearance fees that will be incurred when the products arrive in your country.

  • Port and Inland Transportation Costs: Unloading costs at the port of arrival and local transportation costs from the port to your event site or warehouse.

What is EXW (Ex Works) Delivery Terms?

Siparişinizi EXW When you create an order with these delivery terms; our company is only responsible for producing the products and packaging them for transport, making them ready at our factory/warehouse. All costs and risks, including loading, domestic transportation, customs, international transport, and insurance, from the moment the products are picked up from our production facility until they reach your warehouse, are entirely the responsibility of the buyer.

For the sake of transparency in the process, the division of responsibilities is as follows:

In summary: The EXW delivery option is suitable for our customers who prefer to work with their own global freight partners (forwarders) who have full control over international logistics and customs processes and provide end-to-end service. All operations and cost management after the products are delivered to you from our factory are handled by you.

Responsibilities of our Company (Seller):

    • Production and Packaging: Our polycarbonate plastic chair models such as Svadba, Dasma, Toy, and Nunta, as well as other event equipment, are securely packaged and palletized for international transport, maintaining their shape perfectly.

    • Preparing for Delivery: The products will be prepared at our production facility on the previously agreed date, ready to be loaded onto your transport vehicle.

    • Basic Document Support: We provide you with standard commercial documents such as Commercial Invoices and Packing Lists for use in your export and customs procedures.

Responsibilities of our Customer (Buyer):

    • Vehicle Loading and Domestic Transportation: Loading the products onto your waiting transport vehicle at our factory and organizing transportation to the port of departure/customs in Türkiye (according to EXW rules, the responsibility for loading onto the vehicle at the factory rests with the buyer).

    • Export Customs Procedures: Customs clearance procedures, export declarations, and related fee payments in Türkiye will be handled by your contracted customs broker or logistics agent.

    • Main Transportation (Freight) and Insurance: Arranging, paying for, and insuring international transportation (sea/land/air) from Türkiye to your country against risks during transit.

    • Import Customs and Local Delivery: Managing import duties, VAT, customs clearance costs, and local transportation operations from the port to your final delivery address once the products arrive in your country.